Global Services : Remote Storage Management Services Portfolio
You own it. We manage it for you. Hitachi Data
Systems offers a comprehensive portfolio of Remote Storage Management
Services to help you manage and align your storage environment with
established service level requirements. We apply Information Technology
Infrastructure Library (ITIL) principles and Hitachi Data Systems best
practices to manage our customers' infrastructures, from zoning and
storage allocations to 24/7 monitoring and fully managed support. This
flexible approach to service delivery enables Hitachi Data Systems to
customize an assortment of packages so you can tackle any business
requirement, including:
- Real time monitoring and alerting. We
provide proactive monitoring to help you realize performance excellence
by continuously monitoring resources from the application to the
storage system.
- Reporting. We supply customized
recommendation reports, which provide guidance on specific aspects of
your storage system, such as bottlenecks or future storage management
capacity requirements.
- Provisioning. We offer fully managed 24/7 real time storage provisioning via the Hitachi Data Systems Service Operations Center.
Take the next step. Let our certified experts help you
realize the benefits of Hitachi Data Systems Remote Storage Management
Services.
- Effective utilization. We ensure that the
storage platform in which you’ve invested is being used efficiently and
to the maximum utilization levels. We also ensure that storage
provisioning is professionally managed to the highest standards.
- Trending. We employ Hitachi Tuning
Manager software to monitor partial or whole aspects of your storage
environment. Tuning Manager software generates reports from application
to the spindle providing in-depth analysis.
- Proactive maintenance. We manage host bus
adapter firmware and microcode upgrades, compatibility checks and the
reclamation of old storage and auditing documentation.
- Instant support for business changes. We provide additional resources or service level increases instantly without the need for recruitment time.
- Significant costs savings. We remove headcount constraints by supplying a team of certified experts so you can eliminate resource or skill set gaps.
- Adherence to service levels. We help you define and meet service level agreements and objectives.
Your success is our top priority. Our Remote Storage
Management Services combine the industry’s best people, products, tools
and methodologies to maximize the return on your storage IT investments.
